Refund policy
Welcome to Perfumeinstock (parfums-de-matly.shop). We are dedicated to providing you with premium Parfums de Marly luxury fragrances, gift sets, and home & body care products, including Althair Travel Sets, Layton Travel Sets, Masculine Discovery Sets, Les Extraits Discovery Sets, and iconic fragrances such as Darley, Kalan, Galloway, and Oajan. If you are not entirely satisfied with your purchase, we are here to help.
1. Returns
Our return policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your fragrance items must be unused, unopened, with all original seals and packaging intact, and in the same condition that you received it. Due to hygiene and health standards, opened, sprayed, or used perfume products are generally non-returnable unless defective or damaged in transit.
2. Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
3. Shipping Returns
To return your product, you should mail your product to: 514 S Humphrey Ave, Oak Park, IL 60304, US.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Contact Us
If you have any questions on how to return your item to us, contact us at info@parfums-de-matly.shop.
•Email: info@parfums-de-matly.shop
•Phone: +1 (708)-268-8767
•Address: 514 S Humphrey Ave, Oak Park, IL 60304, US